ChargeStripe simplifies the payment process for both merchants and customers. To create a payment link, merchants should log in to their ChargeStripe account, navigate to "Payment Requests," and tap "Create." Then, they specify the payment amount, currency, and description, and tap "Next" to generate the payment. The payment link can be shared via email or text before tapping "Done." Customers receive a secure link through email or SMS, which directs them to a payment page where they enter their card details and submit payment. After a successful transaction, both the merchant and customer receive a confirmation, and ChargeStripe automatically sends a receipt to the customer's email.